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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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barry tweedy

March 17, 2026

5  out of  5
rating by barry tweedy
"The girls have always been great and Amy is super knowledgeable. Great place"
We responded:
"Thanks for your five-star review!"
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Clara Cash

March 17, 2026

5  out of  5
rating by Clara Cash
"Spoke with Kaci today to get a new insurance quote since Allstate is charging so much for just LIABILITY. Ridiculous. Kaci saved me over $200 off of my monthly auto insurance premium. THANK YOU Kaci!!!"
We responded:
"We really appreciate your taking the time to give us a five-star review! I'm so glad that Kaci was able to help you out! It is an honor that you trust us with your coverage. Please let us know how we can continue to provide Good Neighbor Service!"
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maureen dawkins

March 12, 2026

5  out of  5
rating by maureen dawkins
"Amy was very helpful & professional. She was patient with my concerns & was able to write my flood policy during our initial conversation. Am interested in talking with her about other insurances."
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Meli Ann

March 9, 2026

5  out of  5
rating by Meli Ann
"Justin was a pleasure to work with. He was friendly and personable. I’m glad he is my new State Farm Representative."
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Katherine

March 6, 2026

5  out of  5
rating by Katherine
"Love the clarity and service I get from Amy Brown and her team. The app is so easy to use for both drive safe and save and also shows ways to contact their office directly or through email. I actually had to contact them today about switching my insurance to a new car and it was so fast and easy! It took less than 5 minutes!"
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Angela Free

February 27, 2026

5  out of  5
rating by Angela Free
"I started doing business with State Farm almost 2 decades ago. Amy and her team, specifically Karen and Kaci, are always super helpful and accommodating of all my many asks of them. I worked with Karen most recently, and she was friendly and helpful and processed the change right away. I trust Amy Brown State Farm for all my insurance needs."
We responded:
"Thank you, Angela! We really appreciate your taking the time to give us a five-star review! It is an honor to be able to help you and your family. We are so glad you are part of our Amy Brown State Farm family! Please let us know how we can continue to provide Good Neighbor Service!"
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Jerry McDaniel

February 27, 2026

5  out of  5
rating by Jerry McDaniel
"Karen and Amy were courteous and very helpful."
We responded:
"We really appreciate your taking the time to give us a five-star review! It is an honor to be able to help you and your family. Thank you for trusting us with your coverage and for your encouragement to our people. Please let us know how we can continue to provide Good Neighbor Service!"
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Wesley Cook

February 24, 2026

5  out of  5
rating by Wesley Cook
"When dealing with Karen she is always on it and can answer my questions. I know I can trust her with my insurance issues. Kaci is also great to work with. These two you want go wrong dealing with. Happy Amy has them for her business."
We responded:
"We really appreciate your taking the time to give us a five-star review! It is an honor to be able to help you and your family. Thank you for trusting us with your coverage and for the encouraging words about Karen and Kaci. Please let us know how we can continue to provide Good Neighbor Service!"
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Patricia Slone

February 14, 2026

5  out of  5
rating by Patricia Slone
"I recently had a quote prepared by Kaci Walton for our home and 2 automobiles. She was very pleasant to speak to and was very quick to get me a quote together. She got me more coverage for my home and cars at a much lower price than my prior insurer. I am very happy with the work that Kaci did to get us all set for another year! Thanks Kaci!!"
We responded:
"That's great, Patricia! I am so glad that Kaci was able to help. We really appreciate your taking the time to give us a five-star review! It is an honor to be able to help you and your family. Thank you for trusting us with your coverage. Please let us know how we can continue to provide Good Neighbor Service!"
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Lynn Hawkins

February 13, 2026

5  out of  5
rating by Lynn Hawkins
"Great experience changing insurance after many,many years with a provider that just became unaffordable! Kaci made the transition easy. I enjoyed her communication and greatly appreciated her patience and advice. Thank you for making it so easy!"
We responded:
"That's wonderful to hear, Lynn! I'm so glad you had a great experience. We work hard to provide Good Neighbor service, and I'm glad to know Kaci nailed it. Thank you for taking the time to provide a five-star review! We are thankful to have you as part of our Amy Brown State Farm family! "
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Aiesha Williams

February 12, 2026

5  out of  5
rating by Aiesha Williams
"Karen and Kaci are both amazing! Always willing to go above and beyond"
We responded:
"Thank you for the five-star review! I'm glad to know our team is taking good care of our customers. We strive to provide Good Neighbor service. We are thankful to have you as part of our Amy Brown State Farm family! "
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Kyle Brown

February 12, 2026

5  out of  5
rating by Kyle Brown
"Kaci was so helpful getting my insurance started and saving me money all around. She is very professional and had all the answers to my questions. Hands down the best! Amy Brown - State Farm Insurance Agent"
We responded:
"Thank you for taking the time to write a five-star review! I'm so glad you had a great experience. We are thankful to have you as part of our Amy Brown State Farm family! "
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Pamela Brown

February 12, 2026

5  out of  5
rating by Pamela Brown
"Kaci is awesome!!! So helpful and never fails to answer all my questions. I appreciate all the help and concern for getting me the best coverages for my needs."
We responded:
"Thank you for the five-star review! Kaci is pretty awesome! Thank you for trusting us with your coverage. We are thankful to have you as part of our Amy Brown State Farm family! "
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Belinda Sanzari

February 9, 2026

5  out of  5
rating by Belinda Sanzari
"Rayne is AWESOME!! She was so patient walking "the old people" through getting the APP, and our beacon stuff. Very helpful and no attitude when we had to call multiple times! She definitely deserves a raise!!"
We responded:
"I'm so glad you had a wonderful experience, Belinda! Thank you for taking time to write a five-star review. We are thankful to have you as part of our Amy Brown State Farm family! "
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penguin Minecraft's

February 9, 2026

5  out of  5
rating by penguin Minecraft's
"Wonderful friendly and knowledgeable people! Love love love"
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Kenneth Onwudinjor

February 2, 2026

5  out of  5
rating by Kenneth Onwudinjor
"Great customer service from Amy team!"
We responded:
"Thank you for the five-star review, Kenneth! Rita said you were so nice and pleasant to work with! Thank you for trusting us with your coverage, and welcome to the Amy Brown State Farm family! "
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Jeremy Whitlock

February 2, 2026

5  out of  5
rating by Jeremy Whitlock
"Amy is an awesome State Farm agent and her staff are equally awesome. Everyone at this State Farm branch is very nice, attentive and personable. Kaci and Karen are all top notch, they made my first visit enjoyable...like they knew me. I totally recommend Amy Brown and her group. Oh yeah, my boy Justin is awesome too!"
We responded:
"Thank you for your five-star review! We are so glad you are part of our family! It is an honor to serve you."
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Pamela Bussey

February 2, 2026

5  out of  5
rating by Pamela Bussey
"I love the level of customer service that I receive from this office."
We responded:
"It's always great to hear your voice! Thank you for the five-star review. It is our pleasure to serve you. Please let us know how we can continue to provide Good Neighbor Service!"
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Carly Moss

January 30, 2026

5  out of  5
rating by Carly Moss
"I’ve been doing business with Amy Brown for 13 years, and she has always been so kind, caring, and easy to work with. Her staff is amazing too, super friendly and attentive. When I call, they know me by name, which really shows how much they care about their customers. Thank you!"
We responded:
"Thank you for the 5-star review and for being a longtime part of our Amy Brown State Farm family! Please let us know how we can continue to serve you like a Good Neighbor!"
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Heather DeLoach

January 30, 2026

5  out of  5
rating by Heather DeLoach
"Kaci was awesome! Saved me $600 a month with additions. Thank you so much! Call Amy Brown to save $$$$."
We responded:
"Thank you for the five-star review, Heather! I'm so glad Kaci was able to help and save you money! Thank you for trusting us with your coverage. We are thankful to have you as part of our Amy Brown State Farm family!"
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Alisa Dickson

January 30, 2026

5  out of  5
rating by Alisa Dickson
"It has been years since I needed car insurance The people that works there are awesome They went out of the way to help me"
We responded:
"Thank you for the five-star review and for trusting us with your coverage! Please let us know how we can continue to provide Good Neighbor service!"
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Luke Rubright

January 30, 2026

5  out of  5
rating by Luke Rubright
"Excellent customer service very friendly and get back to you right away Amy and Karen are amazing to work with I’ve used them for years"
We responded:
"Thank you for the 5-star review and for being a longtime customer and friend! It is an honor to be able to serve you. Thank you for trusting us with your coverage! "
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Greg Poteet

January 29, 2026

5  out of  5
rating by Greg Poteet
"What a great experience we have had changing our insurance to Amy Browns State Farm Insurance. Rita and Raine have made it simple and totally painless. Thanks, ya’ll!!!"
We responded:
"Welcome the Amy Brown State Farm family, and thanks for the five-star review! I'm thrilled that you had a great experience, and hope you'll let us know how we can continue to treat you like a Good Neighbor!"
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Linda Kent

January 28, 2026

4  out of  5
rating by Linda Kent
"I have been using Amy Brown for over 7 years. Amy Brown's office has always provided impeccable service. Her team answers any questions I may have, and they are very quick to provide any help I may need."
We responded:
"Thank you, Linda! It is always a delight to talk with you. We are thankful you are part of our Amy Brown State Farm family and really appreciate the five-star review! Come see us sometime! "
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Sarah Nickel

January 22, 2026

5  out of  5
rating by Sarah Nickel
"We love the office feels like family !!"
We responded:
"Thank you for the five-star review, Sarah! It was great to talk with you. We are glad you are part of the Amy Brown State Farm family! Let us know how we can serve you! "